Privacy Policy

Effective Date: 01 Jan 2025
Last Updated: 20 Jun 2025

Redland Securities (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and applications (collectively, the “Services”).

Information We Collect

We collect the following types of information when you interact with our Services:

• Personal Information
  • Name
  • Email address
  • Phone number
  • Date of birth
  • Social Security Number (SSN) or Tax Identification Number (TIN)
  • Mailing address
  • Government-issued ID (for identity verification)
• Financial Information
  • Bank account details
  • Credit/debit card information
  • Income, assets, and employment details (if required for financial services)
  • Transaction history
• Technical & Usage Information
  • IP address
  • Browser type and device information
  • Operating system
  • Pages viewed and time spent
  • Cookies and tracking technologies (see Section 7)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Verify your identity and comply with legal obligations (e.g., KYC/AML)
• Process transactions and manage accounts
• Communicate with you about your account or updates
• Detect, investigate, and prevent fraud or unauthorized activity
• Send marketing communications (if you opt in)
• Generate anonymized data for analytics and reporting

How We Share Your Information

We may share your information with:

• Service Providers: Companies that help us operate the website, process payments, verify identity, or provide customer support
• Financial Institutions or Partners: As required to process transactions or provide services you request
• Regulatory Authorities: To comply with legal, tax, or regulatory obligations
• Law Enforcement: When required by law or to protect our rights or the rights of others
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets

We do not sell your personal information to third parties.

Your Choices and Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of certain types of data processing or marketing
• File a complaint with a data protection authority

To exercise these rights, contact us at: info@redlandsecurities.com

Data Security

We use a combination of administrative, technical, and physical safeguards to protect your information. This includes:

• SSL/TLS encryption
• Multi-factor authentication
• Secure data centers and access controls
• Regular security audits and employee training

Despite these efforts, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to:

• Provide services to you
• Meet legal, regulatory, or tax obligations
• Resolve disputes or enforce agreements

After this period, your data will be securely deleted or anonymized.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content.

You can manage cookie preferences through your browser settings. Disabling cookies may limit some functionality of our website.

Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing your information.

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by posting an updated version on our website with a revised effective date. Your continued use of our Services indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Redland Securities

Email: info@redlandsecurities.com

Phone: +85230082057

Mailing Address: 11/F, Far East Finance Centre, 16 Harcourt Road, Admiralty, Hong Kong 518040