Redland Securities

GDPR Compliance Statement

Effective Date: 08 Jan 2025
Last Updated: 05 Aug 2025

Redland Securities (“we,” “our,” or “us”) is committed to complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) in our handling of personal data of individuals located in the European Economic Area (EEA) and the United Kingdom (UK).

This GDPR Disclosure outlines your rights under GDPR and explains how we collect, use, store, and protect your personal data.

Who is the Data Controller?

The data controller responsible for your personal data is:

Redland Securities

Address: 11/F, Far East Finance Centre, 16 Harcourt Road, Admiralty, Hong Kong 518040

Email: gdpr@redlandsecurities.com

Phone: +852 3008 2057

Lawful Basis for Processing

We process your personal data only where we have a legal basis to do so under Article 6 of the GDPR, including:

Consent (when you explicitly agree to our processing)
Contractual necessity (to provide services or fulfill a contract)
Legal obligations (e.g., anti-money laundering laws)
Legitimate interests (where not overridden by your rights)

What Data We Collect

Depending on your use of our services, we may collect the following types of personal data:

Name, address, date of birth
Email address, phone number
Financial and transactional information
Identification documents (e.g., passport, ID card)
IP address, browser/device data
Communication records and support requests

See our Privacy Policy for a full breakdown.

How We Use Your Data

We use your data to:

Create and manage your account
Verify your identity and comply with KYC/AML laws
Process financial transactions
Improve and personalize our services
Communicate with you about your account
Comply with legal and regulatory obligations

International Data Transfers

If your data is transferred outside the EEA/UK, we ensure an adequate level of protection by:

Using countries with an EU adequacy decision, or
Implementing Standard Contractual Clauses (SCCs) approved by the European Commission

You can request more information about our data transfer safeguards by contacting us.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this statement, including:

Compliance with legal obligations
Ongoing account activity
Dispute resolution and fraud prevention

Once no longer needed, data is securely deleted or anonymized.

Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access: You can request a copy of your personal data.
Right to Rectification: You can correct inaccurate or incomplete data.
Right to Erasure (Right to Be Forgotten): You can request deletion under certain conditions.
Right to Restrict Processing: You can limit how your data is used.
Right to Data Portability: You can request transfer of your data to another service.
Right to Object: You can object to certain types of data processing, including direct marketing.
Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise your rights, please contact us at:

Email: gdpr@redlandsecurities.com

Data Protection Officer (DPO)

If required under GDPR, Redland Securities has appointed a Data Protection Officer (DPO):

Michael Knowles

Email: m.knowles@redlandsecurities.com

Filing a Complaint

If you believe your data rights have been violated, you may lodge a complaint with your local Data Protection Authority (DPA). Contact details for EEA supervisory authorities can be found here:

https://edpb.europa.eu/about-edpb/about-edpb/members_en

In the UK, contact the Information Commissioner’s Office (ICO):

https://ico.org.uk

Changes to This Statement

We may update this GDPR Compliance Statement periodically. The revised version will be posted on our website with the updated effective date.

Questions?

Please contact us at:

Redland Securities

Email: info@redlandsecurities.com

Phone: +852 3008 2057

Mailing Address:11/F, Far East Finance Centre, 16 Harcourt Road, Admiralty, Hong Kong 518040